Last week, in our initial Wow Factor blog post, we brought you the story of Christina McMenemy and the extraordinary customer service she received from Gaylord Opryland Hotel. This week, the story comes from much closer to home for us. Steve Reed is the branch manager of Benchmark Mortgage in Johnson City, Tennessee, and our client. His branch is taking …
Christina McMenemy fell in love with an alarm clock. As odd as that may sound, if we’re honest, it isn’t all that unusual for people to get emotional about alarm clocks. On the other hand, love isn’t the first emotion that comes to mind. But the clock that Christina McMenemy loved was no ordinary clock. Thanks to this clock’s unique and soothing spa sounds, Christina …
What kind of leader do you like to follow? I don’t know about you, but I want to follow the leader that has proven they are willing to do what they ask others to do. I’m not necessarily talking about technical skills so much as modeling a servant-minded attitude. I wasn’t always this kind of servant-minded leader. In fact, there was …
Perhaps you have heard the expression, If you’re not moving forward, you’re moving backwards? This concept can be applied to health, relationships, and finances, and almost anything else. If we’re not being intentional about growth, we are very likely regressing. This is also true with our legacy as parents, and the culture we cultivate in our home. Almost everyone wants their kids …
A friend of mine recently said that he liked what I was all about but that I was somewhat hard to get to know. This got me thinking. I have heard many times in my past that I am intimidating and unapproachable. It’s true that I am very passionate and enjoy a fast-paced, exciting lifestyle. Amanda tells me from time …
Today is going to be a great day. Are you with me? As I write this, I’ve barely started my day and I can already tell you…it’s going to be a great day. I don’t know what the stock market is going to do. I don’t know what’s going to happen in Washington. I don’t know what’s going to happen overseas. But I’m …
I’m going to kick today’s post off with a topic I’m sure will bring out some strong feelings. Are you ready? I want you to think about… Wal-Mart. Wal-Mart? Yes, Wal-Mart. I don’t care who you are…I’m sure as soon as you saw the word “Wal-Mart” you had strong feelings. Some people love it…other people hate it… And no matter …
A few weeks ago, Amanda and I flew half way around the world to mark a huge milestone. It wasn’t our anniversary. It wasn’t a birthday. It was something much different. The event we were celebrating was the fulfillment of my mentor John Maxwell’s grand vision to train leaders in every single nation in the world. John wrote a post …
I’ve talked to a few leaders recently who feel they have a unique problem. In one-on-one conversations at speaking engagements, leadership trainings, and social events, these leaders have outlined this scenario… Each one of these people feels successful…and by every measure they are successful. Each one of these people wants to grow…and they’re taking steps to grow. Each one …
I’ve been on the road and busy with speaking engagements for the past few weeks. I’ve made a ton of new friends and had exciting conversations about leadership, business and what it takes to unlock a person’s full potential. Based on those conversations, I wanted to share a few quick notes with you. Reaching your potential is simple. It’s not …